Frequently Asked Questions

Do you offer free estimates for roofing projects?

Yes, at Hemlock Roofing, we are committed to providing our potential clients with free, no-obligation estimates for their roofing projects. We believe in transparent and upfront communication, allowing you to understand the scope of work and the associated costs before making a decision.

To facilitate an accurate estimate, our experts will conduct a thorough assessment of your existing roof’s condition, considering various factors such as the size of the roof, the materials required, and any potential challenges that might be encountered during the project.

Feel free to reach out to us to schedule your free estimate. We are here to answer any questions you may have and to guide you in choosing the best roofing solution for your home or business.

What is the lifespan of a typical asphalt shingle roof?

The lifespan of a typical asphalt shingle roof can vary depending on a multitude of factors including the quality of materials used, the climate in your area, and how well the roof has been maintained. On average, you can expect an asphalt shingle roof to last about 20 to 30 years.

However, higher-end architectural shingles can potentially last up to 50 years with proper maintenance. It is important to conduct regular roof inspections and carry out necessary repairs promptly to ensure the longevity of your roof. At Hemlock Roofing, we use only the highest quality materials and expert installation techniques to maximize the lifespan of your asphalt shingle roof, providing you with a durable and long-lasting roofing solution.

If you are approaching the end of that lifespan, it would be wise to start considering a roof inspection to assess the current state of your roof and determine the best course of action moving forward.

How does the roof replacement process work?

The roof replacement process is a detailed procedure that involves several key steps to ensure the longevity and safety of your new roof. Here at Hemlock Contracting, we adhere to the following process:

  • Initial Consultation and Estimate: We start with an initial consultation where we discuss your needs and preferences. Following this, we provide a detailed estimate based on a thorough assessment of the existing roof.
  • Material Selection: We guide you in selecting the best materials that suit your home's architectural style, your preferences, and your budget, offering options such as asphalt shingles, metal roofing, or EPDM roofing.
  • Preparation: Once the materials are selected, we set a date for the replacement and prepare the site, which includes securing necessary permits and ordering the selected roofing materials.
  • Removal of the Old Roof: On the agreed date, our team begins by removing the existing roofing material down to the deck to inspect for any underlying damages and carry out necessary repairs.
  • Installation of the New Roof: Following the repairs, we install a new roofing underlayment, followed by the installation of the new roofing material, ensuring precise and expert installation for lasting durability.
  • Clean-Up: After the installation, we conduct a thorough clean-up of the site, removing all debris and ensuring your property is left neat and tidy.
  • Final Inspection: The final step involves a meticulous inspection of the newly installed roof to ensure the highest standards of quality and craftsmanship.
  • Handover: Once we are satisfied with the installation, we hand over your new roof, ready to serve you reliably for many years to come.

We ensure open communication with our clients throughout the process, updating you at every stage to maintain a transparent and collaborative approach. We are always available to answer any questions and address any concerns you may have during the replacement process.

Do you offer warranties on your roofing services?

Yes, at Hemlock Roofing, we stand firmly behind the quality of our work, which is why we offer comprehensive warranties on our roofing services. Our warranties are designed to provide you with peace of mind, knowing that your investment is protected for years to come.

Our warranties cover both the materials used and the labor involved in the installation, ensuring that you are covered in the event of material defects or installation errors. The specific details of the warranty can vary depending on the type of roofing material chosen and the scope of the project, but we are committed to providing warranties that offer substantial protection.

Before we commence any project, we make sure to clearly outline the warranty terms, ensuring you are fully informed about the coverage you will receive. Moreover, we honor our warranties diligently, prioritizing your satisfaction and fostering a relationship built on trust and reliability.

We invite you to reach out to us to learn more about our warranty offerings and how we can work together to provide you with a roofing solution that stands the test of time.

What sets Hemlock Roofing apart from other roofing contractors?

At Hemlock Roofing, what sets us apart from other roofing contractors is our unwavering commitment to quality and customer satisfaction. Below are some key factors that differentiate us:

  • Experience and Expertise: With years of experience serving the Metrowest region of Massachusetts, we have honed our skills to provide top-notch roofing solutions, drawing upon a rich history of satisfied customers.
  • Quality Materials: We prioritize using only high-quality roofing materials, ensuring that your roof is durable and can withstand the test of time.
  • Transparent Communication: We believe in open and honest communication, keeping you informed at every stage of the project and being available to answer any questions and address any concerns.
  • Customized Solutions: We understand that every home is different. That's why we offer tailored roofing solutions to meet the unique needs and preferences of each client, taking into consideration the architectural style of your home and your budget.
  • Professional Team: Our team of professionals is not only skilled but also courteous, respectful of your property, and dedicated to delivering a smooth and hassle-free roofing experience.
  • Community-Focused: Being a local contractor, we have a deep understanding of the specific needs and preferences of our community, allowing us to offer services that are finely tuned to meet the demands of homes in the Metrowest region.
  • Sustainability: We are committed to sustainable practices, including responsible disposal of old roofing materials and recommending energy-efficient roofing solutions to our clients.
  • Comprehensive Warranties: We offer robust warranties on our services, giving you peace of mind that your investment is protected for years to come.
  • Financing Options: Understanding that roofing projects can be a significant investment, we offer flexible financing options to help you achieve the roof of your dreams without financial stress.

We invite you to experience the Hemlock Roofing difference and to join our long list of satisfied customers who have entrusted us with their roofing needs.

How do I know if my roof sustained storm damage?

Determining whether your roof has sustained damage from a storm involves inspecting various elements for signs of harm. Here is what to look for:

  • Visual Inspection: After the storm has passed, do a visual inspection from the ground for obvious signs of damage such as missing shingles, fallen tree branches on the roof, or damaged flashing.
  • Gutters and Downspouts: Check the gutters and downspouts for dents or damages, as they might indicate the impact of hail or flying debris.
  • Attic Inspection: Look for signs of leaks or water damage in your attic, which may be a result of compromised roofing.
  • Granules in Gutters: Finding a substantial amount of shingle granules in your gutters could mean that your shingles have sustained damage.
  • Ceiling Stains: Water stains on your ceiling are a clear indication of a leaking roof, which might have been caused by storm damage.
  • Flashing: Inspect the flashing around chimneys, vents, and skylights to ensure they are intact and not lifted or damaged, as they can be vulnerable points during storms.
  • Professional Inspection: Given the potential for hidden damages that are not immediately visible, we highly recommend scheduling a professional inspection with a reliable service like Hemlock Contracting to assess the full extent of the storm damage and provide expert guidance on the necessary repairs or replacement.

If you suspect that your roof has sustained storm damage, acting quickly is crucial to prevent further damages. Reach out to us for a thorough inspection and to discuss the most appropriate course of action to maintain the safety and longevity of your roof.

Do you clean up after completing the roofing project?

Yes, at Hemlock Roofing, we believe that a clean worksite is a safe worksite, and our job isn't finished until we have thoroughly cleaned up after completing the roofing project. Our clean-up process is meticulous and includes removing all debris, sweeping up fallen nails, and ensuring that your property is left in a pristine condition, just as we found it, if not better.

We go the extra mile to protect your landscaping and surrounding areas during the roofing process, using tarps and other protective measures to catch falling debris. Our team is trained to carry out the clean-up process diligently, respecting your property and your time.

We understand that a roofing project can be quite disruptive, and we aim to minimize the inconvenience by leaving your property clean and tidy, ready for you to enjoy your new roof without any added hassle. It is all part of our commitment to providing you with a superior service experience that goes above and beyond your expectations.

What is EPDM roofing and what are its benefits?

EPDM roofing, which stands for Ethylene Propylene Diene Monomer, is a type of synthetic rubber roofing membrane widely utilized in low-slope buildings, including both residential and commercial structures. This roofing option has gained popularity due to a host of benefits it offers. Here are some of the advantages:

  • Durability: EPDM roofing is resistant to UV rays, weathering, and abrasions, promising a long-lasting roofing solution that stands the test of time.
  • Energy Efficiency: Its reflective property can help to reduce energy costs, especially during the summer months by reflecting heat away from your building.
  • Flexibility: EPDM can endure temperature fluctuations and expansions and contractions, maintaining its integrity through various weather conditions.
  • Waterproof: Being a waterproof material, it offers excellent protection against leaks and water damage, helping to keep your building dry and secure.
  • Cost-Effective: Besides its reasonable installation cost, the low-maintenance nature of EPDM roofing saves you money in the long run.
  • Environmentally Friendly: EPDM roofs are recyclable, making them a green choice for the environmentally conscious consumer.